Refuge Victoria welcomes and values all feedback – both positive and negative – to help monitor and improve our services.  Whether you are a client, sector colleague, volunteer, donor or community member, we are committed to providing a safe and accessible way for you to share your experience with us.  If you have a compliment, complaint or suggestion, we appreciate you taking the time to contact us.  

Please provide your feedback via the survey questions below or alternatively, send us an email.

Refuge Victoria is committed to protecting the privacy and confidentiality of all our clients and complies with obligations under the Privacy and Data Protection Act 2014 (Vic) and the Family Violence Protection Amendment (Information Sharing) Act 2017.  If you include your contact details with your feedback, we will not share them with any third parties or use them to contact you about unrelated matters.  Your feedback will only be shared with the appropriate Refuge Victoria manager in the interests of service improvement.