How We Can Help
Whatever has brought you to our website today, we are here to help and direct you to the right place.
Here you’ll find everything from information about what to do if you’re planning on leaving to resources around what is family violence.
If English isn’t your first language, see our Help in Your Language page to ensure you understand all of the resources and services available to you.
Visit our FAQ section for commonly asked questions like ‘Can my pets stay with me?’ and ‘Will my kids be able to go to school?’.
If you are an existing client or have been in our care before, we invite you to complete our feedback form – it’s anonymous and helps provide us with valuable insights into making improvements to our service.
Family violence is an experience that can have long lasting impacts on victim survivors across all aspects of their lives.LEARN MORE
Planning on Leaving?
The idea of packing up and leaving your home can be incredibly overwhelming. Here are some helpful tips if you’re thinking of leaving.LEARN MORE
Staying With Us
There are several ways that you might be connected to specialist family violence services depending on where you live and who you have contacted for help.LEARN MORE
After Your Stay
During your stay we work with you on case plans and exit plans, so that you can see your future of safety without family violence.LEARN MORE
Here are the answers to some frequently asked questions about our services and what happens while in refuge.LEARN MORE
Help In Your Language
Refuge Victoria supports women from a wide range of cultural backgrounds and can provide interpreters through Victorian Interpreting and Translating Service (VITS).LEARN MORE
Refuge Victoria welcomes and values all feedback. If you have a compliment, complaint or suggestion, we appreciate you taking the time to contact us.LEARN MORE