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Urgent Help

Emergency?
Need police or ambulance now?
Call 000
Available 24/7
Seeking refuge accommodation?
Dial Safe Steps
1800 015 188
Available 24/7

Emergency?

Call 000 – If you or are experiencing family violence or are concerned for someone’s safety, call 000 for immediate assistance.

Seeking refuge accommodation?

If you need support or information, call the Safe Steps 24/7 crisis line 1800 015 188. If you don’t feel safe to use the telephone or prefer texting, Safe Steps offers WebChat from 9am – midnight, Monday to Friday.

Contact Information:

For general information and enquiries phone 03 9877 0311

Office hours: 9am - 5pm, Monday to Friday.

P.O. Box 12
Ringwood, Victoria 3134

Where will I live after I stay with you?

Your worker will discuss with you your options for returning home, or alternative options. This could include private rentals, share houses or staying with family/friends or public housing. Your worker will talk about options considering safety, appropriateness, and budget, and how you can be supported including possible funding assistance.