Work Opportunities
Employee Benefits
Refuge Victoria provides rewarding careers for skilled staff who provide inclusive and individualised support to our clients. We have a family-friendly workplace that values work/life balance and recognises the importance of working within a culturally, physically, and emotionally safe environment.
Refuge Victoria offers:
- Generous remuneration and salary packaging entitlements to increase take-home pay
- Accrued day off each month for full time staff
- Paid parental leave initiatives in addition to the Government Paid Parental Leave Scheme
- Staff wellness initiatives, e.g. confidential access to an Employee Assistance Program.
Employee Inclusiveness
Refuge Victoria is committed to the principles of cultural safety and inclusion of all individuals from diverse backgrounds and to the safety and inclusion of individuals with a disability. We recognise intersectionality and celebrate the diverse identities in the LGBTIQAP+ community. We are committed to supporting, encouraging and ensuring our staff and clients feel safe to be seen and treated as they are.
We welcome applications from people who meet our advertised position descriptions, irrespective of age, ethnicity, disability, religion or sexual orientation. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.
In line with the Royal Commission into Family Violence: Recommendation 209, our specialist family violence case management roles have a mandatory qualification of a Bachelor of Social Work or equivalent discipline.
As a specialist family violence service, we hold an exemption to the Sex Discrimination Act 1984 for frontline service staff, so people identifying as female need only apply.
Current Opportunities:
Family Violence Support Worker
Working as part of a dynamic team, the Family Violence Support Worker assists the work of Case Managers and Children and Young People’s Practitioners to implement goals and meet needs identified in client plans. The Family Violence Support Worker has the primary responsibility to assist in the co-ordination and delivery of practical supports and linking to community resources for Refuge Victoria clients. The role supports the day-to-day operation of the refuge sites including property readiness for clients, managing queries and general support tasks as directed by Team Leader or Refuge Manager.
Practice and Quality Lead
The Practice and Quality Lead is a key member of the Service Delivery Management team responsible for coordinating, and undertaking quality, evaluation, and program development activities across Refuge Victoria initiatives to inform improved organisational decision-making, service delivery and service impacts/outcomes.
The Practice and Quality Lead will lead effective management of service quality, risks and compliance within Refuge Victoria, ensuring the highest standards of care, safety and service. This role involves the development, implementation and oversight of Refuge Victoria’s quality and risk management framework and strategies including establishing policies that support best practices across all services. The Practice and Quality Lead will guide the team in delivering consistent, high-quality support, promoting continuous improvement through audits, evaluations, and the development of practice guidelines. This role entails managing the referral and risk assessments for the entire organisation ensuring alignment with the Victorian Family Violence Refuge eligibility and prioritisation framework and Refuge Victoria’s polices.
In addition, the position will act as a ‘floating’ Manager to fill in for refuge managers when they are on leave or offline. At this time, you will support the Refuge Manager by assuming their delegations and will be responsible for coordinating the delivery of a 24-hour service providing crisis accommodation and case management for people experiencing family violence.
Human Resources Administration Officer – Full Time, Fixed Term
The HR Administration Officer plays a key role in supporting the Human Resources department by managing administrative tasks essential to the organisation’s HR functions.
Reporting to the People & Culture Manager, the HR Administration Officer ensures the efficient operation of HR processes and contributes to the overall effectiveness of the HR team.
The HR Administration Officer is also responsible for the smooth running of the Corporate Services Office including the general office administration duties, answering of all incoming calls and meeting and greeting all visitors to the Corporate Services Office.
VIDEOS: Why I work at Refuge Victoria
Cultural safety
Career progression
Flexibility
Values
