Work Opportunities
Employee Benefits
Refuge Victoria provides rewarding careers for skilled staff who provide inclusive and individualised support to our clients. We have a family-friendly workplace that values work/life balance and recognises the importance of working within a culturally, physically, and emotionally safe environment.
Refuge Victoria offers:
- Generous remuneration and salary packaging entitlements to increase take-home pay
- Accrued day off each month for full time staff
- Paid parental leave initiatives in addition to the Government Paid Parental Leave Scheme
- Staff wellness initiatives, e.g. confidential access to an Employee Assistance Program.
Employee Inclusiveness
Refuge Victoria is committed to the principles of cultural safety and inclusion of all individuals from diverse backgrounds and to the safety and inclusion of individuals with a disability. We recognise intersectionality and celebrate the diverse identities in the LGBTIQAP+ community. We are committed to supporting, encouraging and ensuring our staff and clients feel safe to be seen and treated as they are.
We welcome applications from people who meet our advertised position descriptions, irrespective of age, ethnicity, disability, religion or sexual orientation. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.
In line with the Royal Commission into Family Violence: Recommendation 209, our specialist family violence case management roles have a mandatory qualification of a Bachelor of Social Work or equivalent discipline.
As a specialist family violence service, we hold an exemption to the Sex Discrimination Act 1984 for frontline service staff, so people identifying as female need only apply.
Current Opportunities
Administration Officer – Part Time
We are seeking an experienced and organised Administration Officer to join our Corporate Services team. This is a diverse role providing administrative support across multiple areas, including:
- Flexible Support Packages (FSP): Supporting applications, maintaining client records, delivering training, and liaising with partner agencies.
- Fleet & Insurance Management: Coordinating vehicle registrations, insurance renewals, supplier reviews, and reporting.
- Service Desk Support: Triage and monitor tickets, track progress, and generate performance reports.
- General Office Support: Reception, ICT assistance, meeting coordination, in-kind donations, stationery supply management and ad hoc admin duties.
- General Administration: Preparing acquittals, managing vouchers, and maintaining records.
This role offers variety, responsibility, and the chance to make a difference in a supportive and mission-driven environment.
Case Manager – Part Time
Refuge Victoria is seeking a Case Manager to join our team in the outer Western Melbourne Suburbs on a part time basis. Working as part of a dynamic team the Case Manager has the primary responsibility to manage and deliver services for women and children who are experiencing family violence and are accessing Refuge Victoria crisis accommodation and refuge.
The Case Manager will hold a case load and be responsible for the delivery of case management support including completing intake, comprehensive risk assessment and safety plans using the MARAM, needs assessments, case plans and reviews, exit plans, advocacy and referral to other relevant services.
The role includes the provision of advocacy and support for clients linking to community-based services including justice and legal, housing, health and wellbeing including mental health, cultural, employment and education, financial, access to material aid and court support to meet immediate needs.
VIDEOS: Why I work at Refuge Victoria
Cultural safety
Career progression
Flexibility
Values
